Delivery and returns
Delivery and Returns
Please allow 3 to 5 working days for delivery. Orders are sent by courier so please be aware that a signature may be required.
Please advise us if you have not received your order within 7 days. We will be unable to follow up any claim for non-delivery or damage in transit later than 28 days from dispatch.
We are only able to ship goods within Europe. If you wish to order goods for overseas and outside Europe, please contact us and we will try to provide you with contactdetails of a relevant distributor.
The returns policy is for goods purchased direct from Hit-Air BeNeLux.
If for any reason you are unhappy with your purchase, the goods may be returned one time for a refund or exchange. Goods must be returned in their original condition (airbagvests must not have been inflated or used and must be clean) with all original tags and labels attached, within 5 days of receipt of your goods.
Applicable refunds will be made for the original purchase price of the goods but not for the postage costs incurred by Hit-Air BeNeLux. Refunds will only be made on your bankaccount and in € (Euro).
Please return to:
4861 BW Chaam
Return postage costs will be the customers responsibility, except in the case of damaged, faulty or incorrectly supplied goods. We regret that we cannot be held responsible for non-delivery of returned goods so please ensure that you retain the receipt for the returned parcel until you have been credited for the goods.
If you would like any additional assistance please contact our Customer Services Team on 0031 (0)161 – 49 20 69.